Format: Webcast/Audio Conference/Interview/On-Demand

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Course/Product Description
Title:

Your Teller Cash Drawer - Mastering the Balancing Act

Date / Time: 1/24/2018 - 11:00 AM - 1:00 PM EST
Format: Webinar
Description:

Cornerstone Skills for Every Teller

Maintaining the cash drawer throughout the day is a major responsibility for a teller. In any financial institution there is much emphasis placed on the need for tellers to balance daily. Thousands of dollars in cash may pass through the teller's hands each day and accounting for every cent is of primary importance.

Accuracy and efficiency in handling cash are key components to the job while maintaining a friendly and helpful demeanor, and being on constant alert for fraud and scams, as well as complying with regulatory reporting requirements sum up the teller's responsibilities around transactions.

When a teller does not balance consistently it could be related to a lack of training or learning, disorganization, failure to follow procedures, a con artist scam or the lack of consistency in handling transactions.

This webinar will remind tellers of the importance of their job while reviewing the necessary steps to ensure a favorable outcome at the end of the day when balancing the cash drawer.

What You Will Learn:
  • Ten Things Tellers Must Do
  • Six Things Tellers Never Do
  • Best Practices that Impact Balancing
  • Avoid Outages and Interruptions
  • Eliminate Transpositions
Who Should Attend

Everyone who works a teller window at any time, plus teller supervisors, branch managers and those responsible for training tellers

Your Presenter

Janice Branch has been a senior training consultant for InterAction Training for twenty years. She is a very seasoned presenter that has all the right stuff to wow her participants about the subject matter. Prior to joining InterAction Training, Janice was the Senior Manager of Training for Consolidated Communications where she managed, designed, coordinated and presented training programs for this multi-state telecommunications company with over 1000 employees.

Whether it is teaching how to coach, manage, lead, negotiate, service, sell or train at every level in an organization or if it is consulting on problem solving and servant leadership, Janice is the "go-to" person every bank wants to hear from. Participants appreciate her "been there, done that" humor along with her expert ability to facilitate learning.

Janice has obtained a Bachelor of Business Administration with a major in Management from Almeda University and is certified by the University of Houston in Leadership and Management. In addition, Janice has obtained trainer certifications from Achieve Global and Development Dimensions, Inc.

A native Texan she enjoys many pursuits in addition to teaching and learning but none more than being a grandmother and tending to her ten acre home in Montgomery, Texas just north of Houston.

Cannot Attend The Live Presentation?

This presentation is also available in a recorded format, in On-Demand Or CD versions, as shown in the pricing options below.

Licenses / Designations / Educational Credits: CEU
Other Details:
About The Provider: Since 1983 Total Training Solutions has produced dozens of videotapes, CD-Roms, DVD's and web-based training modules. In addition to off-the-shelf products, Total Training Solutions also develops custom training products and consults with financial institutions to develop their own training curriculum.

For timely delivery of training topics, webinars or web conferencing is an unbeatable option. We now offer over 100 live programs per year and you can even purchase the recorded or ondemand session if you are unable to attend the live program.

We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry.

Webinar Descriptions:

Live Session:
Attend the live session with the opportunity to ask questions to the presenter. You also receive a link to the handouts. All registrations for a live event will be given access to the OnDemand recording, at no additional cost, for seven days following the event. This will allow a flexible alternative when last minute conflicts intrude on scheduled events.

Recorded CD:
CD-Rom includes audio and video of recorded webinar plus hard copy handouts. You will also receive 6 months access to the OnDemand weblink as an added free bonus.

OnDemand:
Includes a weblink for unlimited viewing for 6 months after the date of the webinar as well as a link to handouts.

Live + Recorded:
Includes all three options above. Live session, OnDemand Weblink, and CD-Rom plus Hardcopy Handouts.

Live + OnDemand:
Includes two of the options above. Live session and 6 months access to OnDemand Weblink plus link to handouts.
Live Price: $265.00
Recorded Price: $345.00
Live + Recorded Price: $395.00
More Info: Contact Us For More Information

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