Table Of Contents - How To Supervise People

• Identify the areas that need improvement in your workplace and within your own supervisory skill set
• Find the delicate balance necessary to supervise friends and former peers
• Establish supervisor-subordinate relationship boundaries that will be understood and respected

• Identify the 5 most common traps encountered by new supervisors and find out how to steer clear of them
• Unify employees into a smooth-running, productive team, despite differences in personality, background, and age
• Identify difficult employees and handle them easily, appropriately, and swiftly
• Control absenteeism and tardiness

• Give orders and instructions that are easily understood and readily accepted
• Slash employee turnover costs and prevent hassles by using the best hiring and interviewing techniques
• Discover smart ways to set goals and assess productivity
• Give constructive criticism that won't be taken personally — by even the most sensitive employee
• Develop a keen sense of timing for taking corrective action or firing an employee — and know the legal implications of your decisions

• Get others to believe in the organization and view it as more than just a place to work
• Originate project plans and set goals that your team will support
• Build a positive work climate and deal effectively with negative attitudes
• Gain confidence and win the respect of your boss, peers, and team members!