Format: Seminar

The following provides course information and pricing information for the course you selected.

Course/Product Description
Title:

Dealing With Difficult People

Duration: 1 day
Find A Class Near You: View Dates And Locations For This Seminar
Description:

Dealing With Difficult People
Do you know how to work with difficult people? How many of these personalities do you recognize?

  • The Know-It-Alls
    They're arrogant and usually have an opinion on every issue. When they're wrong, they get defensive
  • The Passives
    These people never offer ideas or let you know where they stand
  • The Dictators
    They bully and intimidate. They're constantly demanding and brutally critical
  • The Gripers
    Is anything ever right with them? They prefer complaining to finding solutions
  • The "Yes" People
    They agree to any commitment, yet rarely deliver. You can't trust them to follow through
  • The "No" People
    They are quick to point out why something won't work. Worse, they're inflexible

Of course you recognize them. They're the people you work with, sell to, depend on, live with. Learn to deal with them quickly and confidently at Dealing with Difficult People.

Concrete Techniques For Dealing With Difficult People In The Workplace And At Home

Never again fall victim to those who love to make life miserable for the rest of us. This training gives you concrete techniques for dealing with difficult people in the workplace and at home.

It provides specific strategies for getting adversaries to cooperate...bullies to back off...wallflowers to open up...chronic complainers to quiet down. Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and your coworkers with greater confidence.

Cooperation, collaboration, and compromise will improve and that makes for a more productive and efficient workplace for everyone.

How This Program Is Structured

It's structured for maximum learning. You'll experience a carefully designed combination of:

  • Informative presentation
    Your trainer is skilled at sharing information in a way that's engaging. Just sit back and take it all in.
  • Practice Exercises
    You'll do some of these alone, and others with groups or a partner. Don't worry no one will be singled out or embarrassed.
  • Group Discussion
    Get your questions answered. Share your point of view. These are some of the most stimulating segments of the program.

Testimonial

" lots of practical info! I'm excited about developing my plan of action, and will look at my coworkers in a different, more open-minded and caring way."
~ Denise Weaver, Senior Benefits Specialist


AGENDA:

Understand The Difficult People In Your Life

Learn how they think, what they fear, why they do what they do. Understanding these things makes dealing with difficult people less frustrating.

  • "Mapping" difficult people to gain insight into what makes them tick
  • The most common mistake well-intentioned people make that actually worsens conflicts
  • What a team can do with a person who isn't a team player
  • The single best response to sarcasm
  • 3 ways to get people to keep their word
  • How to deal with a person who practices one-upmanship
  • When to go to a third party for help in dealing with a problem person

Know How To Communicate With Difficult People

At this seminar, you'll concentrate on here's-how-you-do-it techniques. You'll leave knowing how to use these techniques in specific situations when dealing with difficult people in the workplace.

  • What to do when someone even a boss starts yelling
  • What to do when someone takes credit for your idea
  • How to determine if a difficult relationship is worth salvaging, and what to do if it isn't
  • The best way to get someone to stop holding a grudge
  • Handling the person who says one thing to you but the opposite to someone else
  • When and how to go over someone's head to a superior
  • Dealing with touchy people who take things personally
  • How to get your boss to quit procrastinating and make a decision

Be Less Of A Target For Difficult People

Look at the difficult people in your life. Chances are, at least one person manages to get along with them. You can, too. Learn to derail problem people and teach them to treat you with respect.

  • How to cope with excuse-makers and blamers
  • What to do immediately when someone threatens you
  • 3 tactics that prevent you from being manipulated by others
  • Hot buttons: how to keep people from pushing yours
  • "The boss's favorite": how to cope with the person who's perfect in the boss's eyes but doesn't really do a fair share of the work

Bring Out The Best In Even The Most Difficult People

Let's face it, nobody's difficult all the time (and everybody is some of the time). Your new skills will help you reinforce positive behavior in even the most difficult people at work and at home.

  • How to handle a coworker who is too competitive
  • How to handle someone who wants to get "too personal"
  • What to do when people make promises you suspect they won't keep
  • How to give an aggressive person an alternative to direct conflict
  • The special body positions to use in dealing with specific kinds of difficult people (your body language can be even more powerful than what you say)
  • Special for managers: how to deal with employees who don't keep commitments...have a negative attitude...or are closed-minded
More Details: Agenda/Table Of Contents/Course Outline
About The Provider: Fred Pryor Seminars and CareerTrack, divisions of PARK University Enterprises, Inc., create one of the most respected international providers of professional seminars.

Since pioneering the one-day seminar in 1970 as Fred Pryor Seminars, our organization has built a reputation for high-quality, convenient, and practical business-skills training around the world, in every industry and sector.

Today, with more than 8 million satisfied customers, we continue to pride ourselves in providing the superior training you've come to expect from Fred Pryor Seminars and CareerTrack. Our cutting-edge research and course development are designed to meet the adult learning needs of your employees and your organization.

Fred Pryor Seminars and CareerTrack are your number one choices for training because we offer:
  • In-depth experience in the training industry
  • Consistent and comprehensive course offerings
  • High-energy and content-rich presentations
  • Multiple training tools, including on-site training, on-line learning, seminars, and A/V products
  • 100% Satisfaction Guaranteed!
As we continue to grow, expand, and change to meet client and market needs, we always remember that every individual customer matters and that collectively, they are our most valuable assets. That's why our goal is the same today as it was 30 years ago to provide the best choice in business skills training with maximum convenience to help you our customer achieve success!
Price: $99.00
More Info: Contact Us For More Information

Bring This Training To Your Location!




Currently Scheduled Locations & Dates For This Seminar

Course Title Date City/State Price
Dealing With Difficult People 1/21/2020 West Palm Beach, FL $99.00
Dealing With Difficult People 1/21/2020 San Antonio, TX $99.00
Dealing With Difficult People 1/21/2020 Troy, MI $99.00
Dealing With Difficult People 1/22/2020 Melbourne, FL $99.00
Dealing With Difficult People 1/22/2020 Grand Rapids, MI $99.00
Dealing With Difficult People 1/22/2020 Austin, TX $99.00
Dealing With Difficult People 1/23/2020 Lansing, MI $99.00
Dealing With Difficult People 1/23/2020 Lakeland, FL $99.00
Dealing With Difficult People 1/23/2020 Houston, TX $99.00
Dealing With Difficult People 1/24/2020 Jacksonville, FL $99.00
Dealing With Difficult People 1/24/2020 Ann Arbor, MI $99.00
Dealing With Difficult People 1/27/2020 St. Cloud, MN $99.00
Dealing With Difficult People 1/27/2020 Ogden, UT $99.00
Dealing With Difficult People 1/27/2020 Fort Lauderdale, FL $99.00
Dealing With Difficult People 1/28/2020 Salt Lake City, UT $99.00
Dealing With Difficult People 1/28/2020 Naples, FL $99.00
Dealing With Difficult People 1/28/2020 Grand Junction, CO $99.00
Dealing With Difficult People 1/28/2020 Willmar, MN $99.00
Dealing With Difficult People 1/29/2020 Fort Collins, CO $99.00
Dealing With Difficult People 1/29/2020 Tampa, FL $99.00
Dealing With Difficult People 1/29/2020 Minneapolis, MN $99.00
Dealing With Difficult People 1/30/2020 Longmont, CO $99.00
Dealing With Difficult People 1/30/2020 Bloomington, MN $99.00
Dealing With Difficult People 1/30/2020 Gillette, WY $99.00
Dealing With Difficult People 1/30/2020 Orlando, FL $99.00
Dealing With Difficult People 1/31/2020 Pierre, SD $99.00
Dealing With Difficult People 1/31/2020 Denver, CO $99.00
Dealing With Difficult People 1/31/2020 Ocala, FL $99.00
Dealing With Difficult People 1/31/2020 Eau Clarie, WI $99.00
Dealing With Difficult People 2/3/2020 Anaheim, CA $99.00
Dealing With Difficult People 2/3/2020 Cleveland, OH $99.00
Dealing With Difficult People 2/4/2020 Akron, OH $99.00
Dealing With Difficult People 2/4/2020 Ontario, CA $99.00
Dealing With Difficult People 2/4/2020 South Burlington, VT $99.00
Dealing With Difficult People 2/5/2020 San Jose, CA $99.00
Dealing With Difficult People 2/5/2020 Worcester, MA $99.00
Dealing With Difficult People 2/5/2020 Columbus, OH $99.00
Dealing With Difficult People 2/5/2020 Los Angeles, CA $99.00
Dealing With Difficult People 2/6/2020 Danbury, CT $99.00
Dealing With Difficult People 2/6/2020 Modesto, CA $99.00
Dealing With Difficult People 2/6/2020 Dayton, OH $99.00
Dealing With Difficult People 2/7/2020 Palo Alto, CA $99.00
Dealing With Difficult People 2/7/2020 Honolulu, HI $99.00
Dealing With Difficult People 2/7/2020 New Haven, CT $99.00
Dealing With Difficult People 2/7/2020 Cincinnati, OH $99.00
Dealing With Difficult People 2/10/2020 Klamath Falls, OR $99.00
Dealing With Difficult People 2/11/2020 Medford, OR $99.00
Dealing With Difficult People 2/11/2020 Presque Isle, ME $99.00
Dealing With Difficult People 2/12/2020 Salem, OR $99.00
Dealing With Difficult People 2/12/2020 Bangor, ME $99.00
Dealing With Difficult People 2/13/2020 Portland, OR $99.00
Dealing With Difficult People 2/13/2020 Portland, ME $99.00
Dealing With Difficult People 2/14/2020 Springfield, MA $99.00
Dealing With Difficult People 2/19/2020 Bloomington, IL $99.00
Dealing With Difficult People 2/19/2020 Yuma, AZ $99.00
Dealing With Difficult People 2/19/2020 Visalia, CA $99.00
Dealing With Difficult People 2/20/2020 Urbana, IL $99.00
Dealing With Difficult People 2/20/2020 Fresno, CA $99.00
Dealing With Difficult People 2/20/2020 Lake Havasu City, AZ $99.00
Dealing With Difficult People 2/20/2020 Louisville, KY $99.00
Dealing With Difficult People 2/21/2020 Monterey, CA $99.00
Dealing With Difficult People 2/21/2020 Indianapolis, IN $99.00
Dealing With Difficult People 2/21/2020 Las Vegas, NV $99.00
Dealing With Difficult People 2/21/2020 St. Louis, MO $99.00
Dealing With Difficult People 2/24/2020 Oakland, CA $99.00
Dealing With Difficult People 2/24/2020 Carlsbad, CA $99.00
Dealing With Difficult People 2/24/2020 Taunton, MA $99.00
Dealing With Difficult People 2/24/2020 Bellingham, WA $99.00
Dealing With Difficult People 2/25/2020 Sacramento, CA $99.00
Dealing With Difficult People 2/25/2020 Providence, RI $99.00
Dealing With Difficult People 2/25/2020 Garden City, KS $99.00
Dealing With Difficult People 2/25/2020 Oxnard, CA $99.00
Dealing With Difficult People 2/25/2020 Seattle, WA $99.00
Dealing With Difficult People 2/26/2020 Tacoma, WA $99.00
Dealing With Difficult People 2/26/2020 Cromwell, CT $99.00
Dealing With Difficult People 2/26/2020 Ukiah, CA $99.00
Dealing With Difficult People 2/26/2020 Salina, KS $99.00
Dealing With Difficult People 2/26/2020 Riverside, CA $99.00
Dealing With Difficult People 2/27/2020 Pittsburg, KS $99.00
Dealing With Difficult People 2/27/2020 Palm Springs, CA $99.00
Dealing With Difficult People 2/27/2020 Santa Rosa, CA $99.00
Dealing With Difficult People 2/27/2020 Lowell, MA $99.00
Dealing With Difficult People 2/28/2020 Kansas City, MO $99.00
Dealing With Difficult People 2/28/2020 Braintree, MA $99.00
Dealing With Difficult People 2/28/2020 San Diego, CA $99.00
Dealing With Difficult People 2/28/2020 San Francisco, CA $99.00
Dealing With Difficult People 2/28/2020 Juneau, AK $99.00
Dealing With Difficult People 3/2/2020 Spokane, WA $99.00
Dealing With Difficult People 3/3/2020 Missoula, MT $99.00
Dealing With Difficult People 3/3/2020 Brunswick, GA $99.00
Dealing With Difficult People 3/3/2020 Elk Grove Village, IL $99.00
Dealing With Difficult People 3/3/2020 El Paso, TX $99.00
Dealing With Difficult People 3/4/2020 Naperville, IL $99.00
Dealing With Difficult People 3/4/2020 Augusta, GA $99.00
Dealing With Difficult People 3/4/2020 Roswell, NM $99.00
Dealing With Difficult People 3/4/2020 Kalispell, MT $99.00
Dealing With Difficult People 3/5/2020 Joliet, IL $99.00
Dealing With Difficult People 3/5/2020 Santa Fe, NM $99.00
Dealing With Difficult People 3/5/2020 Great Falls, MT $99.00
Dealing With Difficult People 3/5/2020 Gainesville, GA $99.00
Dealing With Difficult People 3/6/2020 Atlanta, GA $99.00
Dealing With Difficult People 3/6/2020 Albuquerque, NM $99.00
Dealing With Difficult People 3/6/2020 Chicago, IL $99.00
Dealing With Difficult People 3/9/2020 Annapolis, MD $99.00
Dealing With Difficult People 3/9/2020 Flagstaff, AZ $99.00
Dealing With Difficult People 3/10/2020 Baltimore, MD $99.00
Dealing With Difficult People 3/10/2020 Phoenix, AZ $99.00
Dealing With Difficult People 3/11/2020 Frederick, MD $99.00
Dealing With Difficult People 3/11/2020 Chandler, AZ $99.00
Dealing With Difficult People 3/12/2020 Tucson, AZ $99.00
Dealing With Difficult People 3/12/2020 Fairfax, VA $99.00
Dealing With Difficult People 3/13/2020 Washington, DC $99.00
Dealing With Difficult People 3/16/2020 Twin Falls, ID $99.00
Dealing With Difficult People 3/16/2020 Marquette, MI $99.00
Dealing With Difficult People 3/17/2020 Hagerstown, MD $99.00
Dealing With Difficult People 3/17/2020 Boise, ID $99.00
Dealing With Difficult People 3/17/2020 Green Bay, WI $99.00
Dealing With Difficult People 3/18/2020 Appleton, WI $99.00
Dealing With Difficult People 3/18/2020 Pendleton, OR $99.00
Dealing With Difficult People 3/18/2020 Winchester, VA $99.00
Dealing With Difficult People 3/19/2020 Sheboygan, WI $99.00
Dealing With Difficult People 3/19/2020 Kennewick, WA $99.00
Dealing With Difficult People 3/19/2020 Harrisonburg, VA $99.00
Dealing With Difficult People 3/20/2020 Milwaukee, WI $99.00
Dealing With Difficult People 3/20/2020 Fredericksburg, VA $99.00
Dealing With Difficult People 3/23/2020 Lynchburg, VA $99.00
Dealing With Difficult People 3/24/2020 Madison, WI $99.00
Dealing With Difficult People 3/24/2020 Richmond, VA $99.00
Dealing With Difficult People 3/25/2020 Janesville, WI $99.00
Dealing With Difficult People 3/25/2020 Norfolk, VA $99.00
Dealing With Difficult People 3/26/2020 Rockford, IL $99.00
Dealing With Difficult People 3/27/2020 Merrillville, IN $99.00
Dealing With Difficult People 3/30/2020 Melville, NY $99.00
Dealing With Difficult People 3/31/2020 Edison, NJ $99.00
Dealing With Difficult People 4/1/2020 Morristown, NJ $99.00
Dealing With Difficult People 4/2/2020 Saddle Brook, NJ $99.00
Dealing With Difficult People 4/3/2020 White Plains, NY $99.00
Dealing With Difficult People 4/6/2020 Hickory, NC $99.00
Dealing With Difficult People 4/6/2020 Youngstown, OH $99.00
Dealing With Difficult People 4/6/2020 Miami, FL $99.00
Dealing With Difficult People 4/7/2020 Pittsburgh, PA $99.00
Dealing With Difficult People 4/7/2020 Asheville, NC $99.00
Dealing With Difficult People 4/7/2020 Fort Lauderdale, FL $99.00
Dealing With Difficult People 4/8/2020 Greensburg, PA $99.00
Dealing With Difficult People 4/8/2020 Greenville, SC $99.00
Dealing With Difficult People 4/8/2020 Rock Springs, WY $99.00
Dealing With Difficult People 4/9/2020 Cumberland, MD $99.00
Dealing With Difficult People 4/9/2020 Charlotte, NC $99.00
Dealing With Difficult People 4/9/2020 Salt Lake City, UT $99.00
Dealing With Difficult People 4/14/2020 Traverse City, MI $99.00
Dealing With Difficult People 4/14/2020 New York, NY $99.00
Dealing With Difficult People 4/15/2020 Allentown, PA $99.00
Dealing With Difficult People 4/15/2020 Wilmington, NC $99.00
Dealing With Difficult People 4/15/2020 Saginaw, MI $99.00
Dealing With Difficult People 4/16/2020 Grand Rapids, MI $99.00
Dealing With Difficult People 4/16/2020 Raleigh, NC $99.00
Dealing With Difficult People 4/17/2020 Greensboro, NC $99.00
Dealing With Difficult People 4/17/2020 Fort Wayne, IN $99.00
Dealing With Difficult People 4/20/2020 La Crosse, WI $99.00
Dealing With Difficult People 4/20/2020 Fayetteville, AR $99.00
Dealing With Difficult People 4/20/2020 ENGLEWOOD, CO $99.00
Dealing With Difficult People 4/20/2020 Tulsa, OK $99.00
Dealing With Difficult People 4/20/2020 Princeton, NJ $99.00
Dealing With Difficult People 4/20/2020 Fort Myers, FL $99.00
Dealing With Difficult People 4/21/2020 King of Prussia, PA $99.00
Dealing With Difficult People 4/21/2020 St. Paul, MN $99.00
Dealing With Difficult People 4/21/2020 Sarasota, FL $99.00
Dealing With Difficult People 4/21/2020 Oklahoma City, OK $99.00
Dealing With Difficult People 4/21/2020 Little Rock, AR $99.00
Dealing With Difficult People 4/21/2020 Colorado Springs, CO $99.00
Dealing With Difficult People 4/22/2020 Boulder, CO $99.00
Dealing With Difficult People 4/22/2020 Fort Worth, TX $99.00
Dealing With Difficult People 4/22/2020 Harrisburg, PA $99.00
Dealing With Difficult People 4/22/2020 Bloomington, MN $99.00
Dealing With Difficult People 4/22/2020 Memphis, TN $99.00
Dealing With Difficult People 4/22/2020 Tampa, FL $99.00
Dealing With Difficult People 4/23/2020 Lancaster, PA $99.00
Dealing With Difficult People 4/23/2020 Greeley, CO $99.00
Dealing With Difficult People 4/23/2020 Dallas, TX $99.00
Dealing With Difficult People 4/23/2020 Nashville, TN $99.00
Dealing With Difficult People 4/23/2020 Orlando, FL $99.00
Dealing With Difficult People 4/23/2020 St. Cloud, MN $99.00
Dealing With Difficult People 4/24/2020 Knoxville, TN $99.00
Dealing With Difficult People 4/24/2020 Daytona Beach, FL $99.00
Dealing With Difficult People 4/24/2020 Cherry Hill, NJ $99.00
Dealing With Difficult People 4/24/2020 Denver, CO $99.00
Dealing With Difficult People 4/24/2020 Bemidji, MN $99.00
Dealing With Difficult People 4/24/2020 Midland, TX $99.00
Dealing With Difficult People 4/28/2020 Texarkana, TX $99.00
Dealing With Difficult People 4/28/2020 Sterling Heights, MI $99.00
Dealing With Difficult People 4/29/2020 Monroe, LA $99.00
Dealing With Difficult People 4/29/2020 Flint, MI $99.00
Dealing With Difficult People 4/30/2020 Lafayette, LA $99.00
Dealing With Difficult People 4/30/2020 Ann Arbor, MI $99.00
Dealing With Difficult People 5/1/2020 Southfield, MI $99.00
Dealing With Difficult People 5/1/2020 New Orleans, LA $99.00





Keywords For This Course:
Dealing With Difficult People

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