Format: Seminar

The following provides course information and pricing information for the course you selected.

Course/Product Description
Title:

Dealing With Difficult People

Duration: 1 day
Find A Class Near You: View Dates And Locations For This Seminar
Description:

Dealing With Difficult People
Do you know how to work with difficult people? How many of these personalities do you recognize?

  • The Know-It-Alls
    They're arrogant and usually have an opinion on every issue. When they're wrong, they get defensive
  • The Passives
    These people never offer ideas or let you know where they stand
  • The Dictators
    They bully and intimidate. They're constantly demanding and brutally critical
  • The Gripers
    Is anything ever right with them? They prefer complaining to finding solutions
  • The "Yes" People
    They agree to any commitment, yet rarely deliver. You can't trust them to follow through
  • The "No" People
    They are quick to point out why something won't work. Worse, they're inflexible

Of course you recognize them. They're the people you work with, sell to, depend on, live with. Learn to deal with them quickly and confidently at Dealing with Difficult People.

Concrete Techniques For Dealing With Difficult People In The Workplace And At Home

Never again fall victim to those who love to make life miserable for the rest of us. This training gives you concrete techniques for dealing with difficult people in the workplace and at home.

It provides specific strategies for getting adversaries to cooperate...bullies to back off...wallflowers to open up...chronic complainers to quiet down. Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and your coworkers with greater confidence.

Cooperation, collaboration, and compromise will improve and that makes for a more productive and efficient workplace for everyone.

How This Program Is Structured

It's structured for maximum learning. You'll experience a carefully designed combination of:

  • Informative presentation
    Your trainer is skilled at sharing information in a way that's engaging. Just sit back and take it all in.
  • Practice Exercises
    You'll do some of these alone, and others with groups or a partner. Don't worry no one will be singled out or embarrassed.
  • Group Discussion
    Get your questions answered. Share your point of view. These are some of the most stimulating segments of the program.

Testimonial

" lots of practical info! I'm excited about developing my plan of action, and will look at my coworkers in a different, more open-minded and caring way."
~ Denise Weaver, Senior Benefits Specialist


AGENDA:

Understand The Difficult People In Your Life

Learn how they think, what they fear, why they do what they do. Understanding these things makes dealing with difficult people less frustrating.

  • "Mapping" difficult people to gain insight into what makes them tick
  • The most common mistake well-intentioned people make that actually worsens conflicts
  • What a team can do with a person who isn't a team player
  • The single best response to sarcasm
  • 3 ways to get people to keep their word
  • How to deal with a person who practices one-upmanship
  • When to go to a third party for help in dealing with a problem person

Know How To Communicate With Difficult People

At this seminar, you'll concentrate on here's-how-you-do-it techniques. You'll leave knowing how to use these techniques in specific situations when dealing with difficult people in the workplace.

  • What to do when someone even a boss starts yelling
  • What to do when someone takes credit for your idea
  • How to determine if a difficult relationship is worth salvaging, and what to do if it isn't
  • The best way to get someone to stop holding a grudge
  • Handling the person who says one thing to you but the opposite to someone else
  • When and how to go over someone's head to a superior
  • Dealing with touchy people who take things personally
  • How to get your boss to quit procrastinating and make a decision

Be Less Of A Target For Difficult People

Look at the difficult people in your life. Chances are, at least one person manages to get along with them. You can, too. Learn to derail problem people and teach them to treat you with respect.

  • How to cope with excuse-makers and blamers
  • What to do immediately when someone threatens you
  • 3 tactics that prevent you from being manipulated by others
  • Hot buttons: how to keep people from pushing yours
  • "The boss's favorite": how to cope with the person who's perfect in the boss's eyes but doesn't really do a fair share of the work

Bring Out The Best In Even The Most Difficult People

Let's face it, nobody's difficult all the time (and everybody is some of the time). Your new skills will help you reinforce positive behavior in even the most difficult people at work and at home.

  • How to handle a coworker who is too competitive
  • How to handle someone who wants to get "too personal"
  • What to do when people make promises you suspect they won't keep
  • How to give an aggressive person an alternative to direct conflict
  • The special body positions to use in dealing with specific kinds of difficult people (your body language can be even more powerful than what you say)
  • Special for managers: how to deal with employees who don't keep commitments...have a negative attitude...or are closed-minded
About The Provider: Fred Pryor Seminars and CareerTrack, divisions of PARK University Enterprises, Inc., create one of the most respected international providers of professional seminars.

Since pioneering the one-day seminar in 1970 as Fred Pryor Seminars, our organization has built a reputation for high-quality, convenient, and practical business-skills training around the world, in every industry and sector.

Today, with more than 8 million satisfied customers, we continue to pride ourselves in providing the superior training you've come to expect from Fred Pryor Seminars and CareerTrack. Our cutting-edge research and course development are designed to meet the adult learning needs of your employees and your organization.

Fred Pryor Seminars and CareerTrack are your number one choices for training because we offer:
  • In-depth experience in the training industry
  • Consistent and comprehensive course offerings
  • High-energy and content-rich presentations
  • Multiple training tools, including on-site training, on-line learning, seminars, and A/V products
  • 100% Satisfaction Guaranteed!
As we continue to grow, expand, and change to meet client and market needs, we always remember that every individual customer matters and that collectively, they are our most valuable assets. That's why our goal is the same today as it was 30 years ago to provide the best choice in business skills training with maximum convenience to help you our customer achieve success!
Price: $149.00
More Info: Contact Us For More Information

Bring This Training To Your Location!




Currently Scheduled Locations & Dates For This Seminar

Course Title Date City/State Price
Dealing With Difficult People 11/27/2017 Reno, NV $149.00
Dealing With Difficult People 11/27/2017 Montrose, CO $149.00
Dealing With Difficult People 11/27/2017 Lewiston, ID $149.00
Dealing With Difficult People 11/28/2017 Grand Junction, CO $149.00
Dealing With Difficult People 11/28/2017 Pendleton, OR $149.00
Dealing With Difficult People 11/28/2017 Sacramento, CA $149.00
Dealing With Difficult People 11/29/2017 State College, PA $149.00
Dealing With Difficult People 11/29/2017 Santa Rosa, CA $149.00
Dealing With Difficult People 11/29/2017 Boise, ID $149.00
Dealing With Difficult People 11/30/2017 Cumberland, MD $149.00
Dealing With Difficult People 11/30/2017 San Francisco, CA $149.00
Dealing With Difficult People 11/30/2017 Salt Lake City, UT $149.00
Dealing With Difficult People 11/30/2017 Twin Falls, ID $149.00
Dealing With Difficult People 12/1/2017 Pocatello, ID $149.00
Dealing With Difficult People 12/1/2017 Morgantown, WV $149.00
Dealing With Difficult People 12/1/2017 San Jose, CA $149.00
Dealing With Difficult People 12/4/2017 Tucson, AZ $149.00
Dealing With Difficult People 12/5/2017 Chandler, AZ $149.00
Dealing With Difficult People 12/6/2017 Flagstaff, AZ $149.00
Dealing With Difficult People 12/6/2017 San Diego, CA $149.00
Dealing With Difficult People 12/7/2017 Carlsbad, CA $149.00
Dealing With Difficult People 12/7/2017 Phoenix, AZ $149.00
Dealing With Difficult People 12/8/2017 Anaheim, CA $149.00
Dealing With Difficult People 12/8/2017 Albuquerque, NM $149.00
Dealing With Difficult People 12/11/2017 San Luis Obispo, CA $149.00
Dealing With Difficult People 12/11/2017 Rancho Cucamonga, CA $149.00
Dealing With Difficult People 12/11/2017 Enid, OK $149.00
Dealing With Difficult People 12/11/2017 Portland, OR $149.00
Dealing With Difficult People 12/12/2017 Burbank, CA $149.00
Dealing With Difficult People 12/12/2017 Santa Maria, CA $149.00
Dealing With Difficult People 12/12/2017 Tulsa, OK $149.00
Dealing With Difficult People 12/12/2017 Tacoma, WA $149.00
Dealing With Difficult People 12/13/2017 Everett, WA $149.00
Dealing With Difficult People 12/13/2017 Oklahoma City, OK $149.00
Dealing With Difficult People 12/13/2017 Santa Barbara, CA $149.00
Dealing With Difficult People 12/14/2017 Seattle, WA $149.00
Dealing With Difficult People 12/14/2017 Honolulu, HI $149.00
Dealing With Difficult People 12/14/2017 Oxnard, CA $149.00
Dealing With Difficult People 12/14/2017 Dallas, TX $149.00
Dealing With Difficult People 12/15/2017 Hilo, HI $149.00
Dealing With Difficult People 12/15/2017 Anchorage, AK $149.00
Dealing With Difficult People 12/15/2017 Fort Worth, TX $149.00
Dealing With Difficult People 12/18/2017 Birmingham, AL $149.00
Dealing With Difficult People 12/18/2017 Palm Springs, CA $149.00
Dealing With Difficult People 12/18/2017 Indianapolis, IN $149.00
Dealing With Difficult People 12/18/2017 Klamath Falls, OR $149.00
Dealing With Difficult People 12/19/2017 Montgomery, AL $149.00
Dealing With Difficult People 12/19/2017 Riverside, CA $149.00
Dealing With Difficult People 12/19/2017 Bloomington, IN $149.00
Dealing With Difficult People 12/19/2017 Bend, OR $149.00
Dealing With Difficult People 12/20/2017 Panama City, FL $149.00
Dealing With Difficult People 12/20/2017 Salem, OR $149.00
Dealing With Difficult People 12/20/2017 Henderson, NV $149.00
Dealing With Difficult People 1/9/2018 San Antonio, TX $149.00
Dealing With Difficult People 1/10/2018 Austin, TX $149.00
Dealing With Difficult People 1/11/2018 Houston, TX $149.00
Dealing With Difficult People 1/16/2018 Raleigh, NC $149.00
Dealing With Difficult People 1/16/2018 Spencer, IA $149.00
Dealing With Difficult People 1/16/2018 Athens, GA $149.00
Dealing With Difficult People 1/17/2018 Winston-Salem, NC $149.00
Dealing With Difficult People 1/17/2018 Edison, NJ $149.00
Dealing With Difficult People 1/17/2018 Atlanta, GA $149.00
Dealing With Difficult People 1/17/2018 Fort Dodge, IA $149.00
Dealing With Difficult People 1/18/2018 Valdosta, GA $149.00
Dealing With Difficult People 1/18/2018 Des Moines, IA $149.00
Dealing With Difficult People 1/18/2018 Columbia, SC $149.00
Dealing With Difficult People 1/18/2018 New York, NY $149.00
Dealing With Difficult People 1/19/2018 Cedar Rapids, IA $149.00
Dealing With Difficult People 1/19/2018 Charleston, SC $149.00
Dealing With Difficult People 1/19/2018 Saddle Brook, NJ $149.00
Dealing With Difficult People 1/22/2018 Annapolis, MD $149.00
Dealing With Difficult People 1/22/2018 Poughkeepsie, NY $149.00
Dealing With Difficult People 1/22/2018 Scranton, PA $149.00
Dealing With Difficult People 1/23/2018 Allentown, PA $149.00
Dealing With Difficult People 1/23/2018 Hauppauge, NY $149.00
Dealing With Difficult People 1/23/2018 Frederick, MD $149.00
Dealing With Difficult People 1/24/2018 Winchester, VA $149.00
Dealing With Difficult People 1/24/2018 Lancaster, PA $149.00
Dealing With Difficult People 1/24/2018 Uniondale, NY $149.00
Dealing With Difficult People 1/25/2018 Fredericksburg, VA $149.00
Dealing With Difficult People 1/25/2018 Wilmington, DE $149.00
Dealing With Difficult People 1/25/2018 Philadelphia, PA $149.00
Dealing With Difficult People 1/26/2018 Lynchburg, VA $149.00
Dealing With Difficult People 1/26/2018 Salisbury, MD $149.00
Dealing With Difficult People 1/29/2018 McAllen, TX $149.00
Dealing With Difficult People 1/29/2018 Greenville, SC $149.00
Dealing With Difficult People 1/30/2018 Corpus Christi, TX $149.00
Dealing With Difficult People 1/30/2018 Charlotte, NC $149.00
Dealing With Difficult People 1/30/2018 Columbia, MD $149.00
Dealing With Difficult People 1/31/2018 Houston, TX $149.00
Dealing With Difficult People 1/31/2018 Sioux Falls, SD $149.00
Dealing With Difficult People 1/31/2018 Washington, DC $149.00
Dealing With Difficult People 1/31/2018 Greensboro, NC $149.00
Dealing With Difficult People 2/1/2018 Fayetteville, NC $149.00
Dealing With Difficult People 2/1/2018 Norfolk, VA $149.00
Dealing With Difficult People 2/1/2018 Richmond, VA $149.00
Dealing With Difficult People 2/1/2018 College Station, TX $149.00
Dealing With Difficult People 2/2/2018 Omaha, NE $149.00
Dealing With Difficult People 2/2/2018 Greenville, NC $149.00
Dealing With Difficult People 2/2/2018 Norfolk, VA $149.00
Dealing With Difficult People 2/5/2018 Taunton, MA $149.00
Dealing With Difficult People 2/5/2018 Bemidji, MN $149.00
Dealing With Difficult People 2/5/2018 Fort Wayne, IN $149.00
Dealing With Difficult People 2/6/2018 St. Cloud, MN $149.00
Dealing With Difficult People 2/6/2018 Hartford, CT $149.00
Dealing With Difficult People 2/6/2018 Kalamazoo, MI $149.00
Dealing With Difficult People 2/7/2018 Albany, NY $149.00
Dealing With Difficult People 2/7/2018 Eau Clarie, WI $149.00
Dealing With Difficult People 2/7/2018 Ann Arbor, MI $149.00
Dealing With Difficult People 2/8/2018 Bloomington, MN $149.00
Dealing With Difficult People 2/8/2018 Flint, MI $149.00
Dealing With Difficult People 2/8/2018 Rochester, NY $149.00
Dealing With Difficult People 2/9/2018 Buffalo, NY $149.00
Dealing With Difficult People 2/12/2018 Burlington, VT $149.00
Dealing With Difficult People 2/12/2018 Charleston, WV $149.00
Dealing With Difficult People 2/12/2018 Knoxville, TN $149.00
Dealing With Difficult People 2/13/2018 Nashville, TN $149.00
Dealing With Difficult People 2/13/2018 Canton, OH $149.00
Dealing With Difficult People 2/13/2018 Lowell, MA $149.00
Dealing With Difficult People 2/14/2018 Jackson, TN $149.00
Dealing With Difficult People 2/14/2018 Akron, OH $149.00
Dealing With Difficult People 2/14/2018 Boston, MA $149.00
Dealing With Difficult People 2/15/2018 Little Rock, AR $149.00
Dealing With Difficult People 2/15/2018 Lima, OH $149.00
Dealing With Difficult People 2/15/2018 Providence, RI $149.00
Dealing With Difficult People 2/16/2018 Fayetteville, AR $149.00
Dealing With Difficult People 2/16/2018 Mansfield, OH $149.00
Dealing With Difficult People 2/16/2018 New Haven, CT $149.00
Dealing With Difficult People 2/21/2018 South Bend, IN $149.00
Dealing With Difficult People 2/22/2018 Grand Rapids, MI $149.00
Dealing With Difficult People 2/23/2018 Farmington Hills, MI $149.00
Dealing With Difficult People 2/26/2018 Cleveland, OH $149.00
Dealing With Difficult People 2/26/2018 Presque Isle, ME $149.00
Dealing With Difficult People 2/27/2018 Salina, KS $149.00
Dealing With Difficult People 2/27/2018 Zanesville, OH $149.00
Dealing With Difficult People 2/27/2018 Bangor, ME $149.00
Dealing With Difficult People 2/28/2018 Overland Park, KS $149.00
Dealing With Difficult People 2/28/2018 Portland, ME $149.00
Dealing With Difficult People 2/28/2018 Columbus, OH $149.00
Dealing With Difficult People 3/1/2018 Worcester, MA $149.00
Dealing With Difficult People 3/1/2018 Dayton, OH $149.00
Dealing With Difficult People 3/1/2018 Springfield, MO $149.00
Dealing With Difficult People 3/2/2018 St. Louis, MO $149.00
Dealing With Difficult People 3/2/2018 Cincinnati, OH $149.00
Dealing With Difficult People 3/2/2018 Springfield, MA $149.00
Dealing With Difficult People 3/5/2018 Marquette, MI $149.00
Dealing With Difficult People 3/5/2018 Ogden, UT $149.00
Dealing With Difficult People 3/6/2018 Salt Lake City, UT $149.00
Dealing With Difficult People 3/6/2018 Appleton, WI $149.00
Dealing With Difficult People 3/7/2018 Milwaukee, WI $149.00
Dealing With Difficult People 3/7/2018 Rock Springs, WY $149.00
Dealing With Difficult People 3/8/2018 Elk Grove Village, IL $149.00
Dealing With Difficult People 3/9/2018 Fort Collins, CO $149.00
Dealing With Difficult People 3/12/2018 Madison, WI $149.00
Dealing With Difficult People 3/12/2018 Boise, ID $149.00
Dealing With Difficult People 3/13/2018 Spokane, WA $149.00
Dealing With Difficult People 3/13/2018 Tampa, FL $149.00
Dealing With Difficult People 3/13/2018 Chicago, IL $149.00
Dealing With Difficult People 3/14/2018 Oakbrook Terrace, IL $149.00
Dealing With Difficult People 3/14/2018 Lakeland, FL $149.00
Dealing With Difficult People 3/14/2018 Yakima, WA $149.00
Dealing With Difficult People 3/15/2018 Joliet, IL $149.00
Dealing With Difficult People 3/15/2018 Port St Lucie, FL $149.00
Dealing With Difficult People 3/16/2018 La Salle, IL $149.00
Dealing With Difficult People 3/16/2018 West Palm Beach, FL $149.00
Dealing With Difficult People 3/19/2018 Kalispell, MT $149.00
Dealing With Difficult People 3/20/2018 San Jose, CA $149.00
Dealing With Difficult People 3/20/2018 Helena, MT $149.00
Dealing With Difficult People 3/21/2018 Concord, CA $149.00
Dealing With Difficult People 3/21/2018 Melbourne, FL $149.00
Dealing With Difficult People 3/21/2018 Great Falls, MT $149.00
Dealing With Difficult People 3/22/2018 Fort Myers, FL $149.00
Dealing With Difficult People 3/22/2018 Sacramento, CA $149.00
Dealing With Difficult People 3/23/2018 Santa Rosa, CA $149.00
Dealing With Difficult People 3/23/2018 Naples, FL $149.00
Dealing With Difficult People 3/26/2018 Orlando, FL $149.00
Dealing With Difficult People 3/26/2018 Boulder, CO $149.00
Dealing With Difficult People 3/26/2018 San Francisco, CA $149.00
Dealing With Difficult People 3/27/2018 Oakland, CA $149.00
Dealing With Difficult People 3/27/2018 Sarasota, FL $149.00
Dealing With Difficult People 3/27/2018 Denver, CO $149.00
Dealing With Difficult People 3/28/2018 Monterey, CA $149.00
Dealing With Difficult People 3/28/2018 Fort Lauderdale, FL $149.00
Dealing With Difficult People 3/28/2018 Aurora, CO $149.00
Dealing With Difficult People 3/29/2018 Fresno, CA $149.00
Dealing With Difficult People 3/29/2018 Pueblo, CO $149.00
Dealing With Difficult People 3/29/2018 Miami, FL $149.00
Dealing With Difficult People 4/3/2018 Winnipeg, MB $149.00
Dealing With Difficult People 4/3/2018 Tucson, AZ $149.00
Dealing With Difficult People 4/3/2018 Saint George, UT $149.00
Dealing With Difficult People 4/4/2018 Las Vegas, NV $149.00
Dealing With Difficult People 4/5/2018 Phoenix, AZ $149.00
Dealing With Difficult People 4/5/2018 Calgary, AB $149.00
Dealing With Difficult People 4/6/2018 Prescott, AZ $149.00
Dealing With Difficult People 4/6/2018 Long Beach, CA $149.00
Dealing With Difficult People 4/6/2018 Grande Prairie, AB $149.00
Dealing With Difficult People 4/9/2018 Tulsa, OK $149.00
Dealing With Difficult People 4/9/2018 Indianapolis, IN $149.00
Dealing With Difficult People 4/9/2018 Los Angeles, CA $149.00
Dealing With Difficult People 4/9/2018 Bellingham, WA $149.00
Dealing With Difficult People 4/10/2018 Everett, WA $149.00
Dealing With Difficult People 4/10/2018 Carlsbad, CA $149.00
Dealing With Difficult People 4/10/2018 Louisville, KY $149.00
Dealing With Difficult People 4/10/2018 Regina, SK $149.00
Dealing With Difficult People 4/11/2018 Vancouver, BC $149.00
Dealing With Difficult People 4/11/2018 Lexington, KY $149.00
Dealing With Difficult People 4/11/2018 San Diego, CA $149.00
Dealing With Difficult People 4/11/2018 Fort Worth, TX $149.00
Dealing With Difficult People 4/11/2018 Olympia, WA $149.00
Dealing With Difficult People 4/11/2018 Thunder Bay, ON $149.00
Dealing With Difficult People 4/12/2018 Somerset, KY $149.00
Dealing With Difficult People 4/12/2018 Dallas, TX $149.00
Dealing With Difficult People 4/12/2018 Seattle, WA $149.00
Dealing With Difficult People 4/12/2018 Prince George, BC $149.00
Dealing With Difficult People 4/12/2018 Toronto, ON $149.00
Dealing With Difficult People 4/12/2018 Yuma, AZ $149.00
Dealing With Difficult People 4/13/2018 Longview, TX $149.00
Dealing With Difficult People 4/13/2018 Kingston, ON $149.00
Dealing With Difficult People 4/16/2018 Amarillo, TX $149.00
Dealing With Difficult People 4/16/2018 Pittsburgh, PA $149.00
Dealing With Difficult People 4/16/2018 Honolulu, HI $149.00
Dealing With Difficult People 4/17/2018 Greensburg, PA $149.00
Dealing With Difficult People 4/17/2018 Midland, TX $149.00
Dealing With Difficult People 4/17/2018 Sault Ste. Marie, ON $149.00
Dealing With Difficult People 4/18/2018 San Angelo, TX $149.00
Dealing With Difficult People 4/18/2018 Johnstown, PA $149.00
Dealing With Difficult People 4/18/2018 Anaheim, CA $149.00
Dealing With Difficult People 4/19/2018 DuBois, PA $149.00
Dealing With Difficult People 4/19/2018 Abilene, TX $149.00
Dealing With Difficult People 4/19/2018 Barrie, ON $149.00
Dealing With Difficult People 4/20/2018 Santa Clarita, CA $149.00
Dealing With Difficult People 4/23/2018 Halifax, NS $149.00
Dealing With Difficult People 4/23/2018 Muncie, IN $149.00
Dealing With Difficult People 4/23/2018 Medford, OR $149.00
Dealing With Difficult People 4/24/2018 Lafayette, IN $149.00
Dealing With Difficult People 4/24/2018 Newmarket, ON $149.00
Dealing With Difficult People 4/24/2018 Eugene, OR $149.00
Dealing With Difficult People 4/25/2018 Salem, OR $149.00
Dealing With Difficult People 4/25/2018 Durango, CO $149.00
Dealing With Difficult People 4/26/2018 Kitchener, ON $149.00
Dealing With Difficult People 4/26/2018 Albuquerque, NM $149.00
Dealing With Difficult People 4/26/2018 Portland, OR $149.00
Dealing With Difficult People 4/27/2018 London, ON $149.00
Dealing With Difficult People 4/27/2018 El Paso, TX $149.00
Dealing With Difficult People 4/27/2018 Tacoma, WA $149.00





Keywords For This Course:
Dealing With Difficult People

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