Conducting HR Investigations Involving A Virtual Workforce

• Establish the virtual work policy to set clear expectations
  
• Define the Code of Business Conduct—the foundation for expected behavior
  
• Examine how to use technology effectively to conduct virtual interviews
  
• Manage expectations regarding recording: one-party or two-party consent
  
• Create structure and standard protocols for virtual interviews
  
• Identify procedures involving interviews of union members who request representation
  
• Manage interruptions and unexpected third-party interventions
  
• Clarify the interview documentation process
  
• Determine requirements for e-signed statements or documents of conversation
  
• Determine procedures for handling uncooperative or non-responsive interviewees
  
• Examine best practices for documentation and case management

The live versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back at work immediately after the session ends!

And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous times and to share it with others in your office.

Handout materials and the phone number for live presentations are made available to you prior to the event via email from the presenter and from the "MyAccount" link on the menu bar. Copies of the presentations are included with recorded versions.