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Course/Product Description
Title:

How To Communicate With Tact And Professionalism

SKU:SM-1003614
Format: In-Person Seminar
Find A Class Near You: View Dates And Locations For This Seminar
Description:

How To Communicate With Tact And Professionalism
The leaders in your organization are the people who share a particular skill: the ability to communicate effectively.

Experts agree that the movers and shakers who climb the corporate ladder fastest are the ones who can relate easily to everyone, present their ideas with conviction and charisma, and emerge from almost every personal interaction on a high note.

Essentially, they've mastered the art of "connecting" with people in ways that almost always yield positive results. They:
  • Realize that diplomacy works far better than brute force
  • Know how to help people "get it" the first time
  • Can empathize, and they know how to get the support they need
  • Don't waste time rehashing instructions or entering into arguments that go nowhere
  • Listen first and act second — not the other way around
Emerge A Far More Powerful Communicator

We'll demonstrate and drive home the essential skills you need to become a more polished, persuasive communicator. You'll gain insights into everything from making a good impression … to motivating people...to intervening in tense situations.

Attend this two-day seminar to improve your communication skills. It is packed with one great idea after another, and you'll leave amazed at your new communication skills — and eager to apply everything you've learned.


AGENDA

Day 1

Becoming an exceptional listener

  • How to grasp what is not being said — but implied
  • The advantages of withholding judgment until the end of a situation
  • Easy-to-use reminders that fix your attention on the speaker
  • How and when to use open-ended, closed-ended, curiosity, and clarifying questions

Tailoring a message to fit your audience

  • How to break up your message into manageable pieces for maximum impact
  • Different strategies for different audiences (staff members, peers, and supervisors)
  • Specific language that prevents mixed messages
  • Why you must anticipate what your audience wants — and know how to provide it

Using nonverbal communication

  • How to complement your message with nonverbal communication
  • Ways to interpret nonverbal behaviors for a deeper understanding of what's being said
  • How to make sure your verbal message is consistent with your nonverbal message

Understanding how your behavior influences others

  • How to fix situations — not people
  • The value of challenging familiar routines and behaviors
  • How to uncover hidden agendas, influence outcomes, and overcome conflicts

Giving and receiving feedback

  • How to evaluate criticism — what to take to heart, what you can safely ignore
  • Ways to handle unjust criticism and rejection
  • The kind of feedback to use for the fastest results

Day 2

Writing for impact and clarity

  • How to enhance your credibility through well-crafted memos, letters, and e-mails
  • The best way to convey rejection and bad news — and still come out looking good
  • Powerful writing techniques that persuade people and affect outcomes

Connecting with different types of people, from boss to spouse

  • How to interact more effectively with your supervisors — especially your immediate boss
  • How to successfully handle a tirade
  • Ways to deal with bullies, liars, and other difficult people

Communicating in a diverse environment

  • A look at diversity in the workplace — how to keep differences in age, gender, race, and culture from hindering communication
  • The key to staying focused on outcomes instead of stylistic differences
  • Tips to help you overcome strong emotional responses to cultural collisions

Boosting your "power of persuasion"

  • The first deadly sin of communication — how to resist the temptation
  • How to get the support you need for your projects and proposals
  • The best way to use stories, case studies, and other anecdotal information
  • Why you should build a "trust account" — and when to draw on it

Framing your message in the positive

  • The best way to frame an unwelcome message
  • How to say "no" without feeling guilty or upsetting the other party
  • The infectious synergy of positive thinking
About The Provider: Fred Pryor Seminars and CareerTrack, divisions of PARK University Enterprises, Inc., create one of the most respected international providers of professional seminars.

Since pioneering the one-day seminar in 1970 as Fred Pryor Seminars, our organization has built a reputation for high-quality, convenient, and practical business-skills training around the world, in every industry and sector.

Today, with more than 8 million satisfied customers, we continue to pride ourselves in providing the superior training you've come to expect from Fred Pryor Seminars and CareerTrack. Our cutting-edge research and course development are designed to meet the adult learning needs of your employees and your organization.

Fred Pryor Seminars and CareerTrack are your number one choices for training because we offer:
  • In-depth experience in the training industry
  • Consistent and comprehensive course offerings
  • High-energy and content-rich presentations
  • Multiple training tools, including on-site training, on-line learning, seminars, and A/V products
  • 100% Satisfaction Guaranteed!

About Our Fred Pryor Training Seminars And Webinars

About Our Fred Pryor Communication Seminars

Our Fred Pryor seminars are presented in several cities and on various dates for your convenience in cities large and small. For instance, we offer Fred Pryor seminars in Houston, TX, Phoenix, AZ, Rochester, NY, and more on topics such as 'Dealing With Difficult People', 'How To Supervise People', and 'Leadership And Management Skills'.

About Our Fred Pryor Accounting Seminars

We offer several Fred Pryor accounting seminars, including Fred Pryor's Excel, Quickbooks, Microsoft, and other accounting topics. View the list of titles below for more information on our Fred Pryor accounting seminars.

Feel free to contact us if you have questions or need more information about any of our human resources training programs.
Price: $299.00
More Info: Contact Us For More Information
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Currently Scheduled Dates For This Seminar
Course TitleCity/StateDate
How To Communicate With Tact And ProfessionalismHauppauge, NY6/1/2020
How To Communicate With Tact And ProfessionalismBakersfield, CA6/2/2020
How To Communicate With Tact And ProfessionalismEastern Time Zone6/2/2020
How To Communicate With Tact And ProfessionalismNew York, NY6/3/2020
How To Communicate With Tact And ProfessionalismFresno, CA6/4/2020
How To Communicate With Tact And ProfessionalismCentral Time Zone6/4/2020
How To Communicate With Tact And ProfessionalismModesto, CA6/8/2020
How To Communicate With Tact And ProfessionalismLansing, MI6/8/2020
How To Communicate With Tact And ProfessionalismParsippany, NJ6/8/2020
How To Communicate With Tact And ProfessionalismPacific Time Zone6/9/2020
How To Communicate With Tact And ProfessionalismOakland, CA6/10/2020
How To Communicate With Tact And ProfessionalismKalamazoo, MI6/10/2020
How To Communicate With Tact And ProfessionalismEdison, NJ6/10/2020
How To Communicate With Tact And ProfessionalismSacramento, CA6/15/2020
How To Communicate With Tact And ProfessionalismToledo, OH6/16/2020
How To Communicate With Tact And ProfessionalismNashville, TN6/16/2020
How To Communicate With Tact And ProfessionalismSanta Rosa, CA6/17/2020
How To Communicate With Tact And ProfessionalismAnn Arbor, MI6/18/2020
How To Communicate With Tact And ProfessionalismMemphis, TN6/18/2020
How To Communicate With Tact And ProfessionalismLafayette, LA6/22/2020
How To Communicate With Tact And ProfessionalismGrand Rapids, MI6/23/2020
How To Communicate With Tact And ProfessionalismMonterey, CA6/23/2020
How To Communicate With Tact And ProfessionalismNew Orleans, LA6/24/2020
How To Communicate With Tact And ProfessionalismSan Jose, CA6/25/2020
How To Communicate With Tact And ProfessionalismFarmington Hills, MI6/25/2020
How To Communicate With Tact And ProfessionalismOakbrook Terrace, IL7/13/2020
How To Communicate With Tact And ProfessionalismKansas City, MO7/13/2020
How To Communicate With Tact And ProfessionalismMadison, WI7/13/2020
How To Communicate With Tact And ProfessionalismWichita, KS7/15/2020
How To Communicate With Tact And ProfessionalismAppleton, WI7/15/2020
How To Communicate With Tact And ProfessionalismMerrillville, IN7/15/2020
How To Communicate With Tact And ProfessionalismPhoenix, AZ7/20/2020
How To Communicate With Tact And ProfessionalismEl Paso, TX7/22/2020
How To Communicate With Tact And ProfessionalismTaunton, MA7/27/2020
How To Communicate With Tact And ProfessionalismSpringfield, MO7/28/2020
How To Communicate With Tact And ProfessionalismWoburn, MA7/29/2020
How To Communicate With Tact And ProfessionalismSt. Louis, MO7/30/2020
How To Communicate With Tact And ProfessionalismFort Collins, CO8/10/2020
How To Communicate With Tact And ProfessionalismDenver, CO8/12/2020
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