Table Of Contents - Internal Investigation Training & Certification Program Online

What Causes Complaints & Investigations:

• Root Causes Of Employee Complaints & Internal Investigations
• Frequently Investigated Areas

Laws Applicable To Complaints & Investigations:

• Employment Laws
• Required Disclosures
• Retaliation
• Defamation And Privacy

Handling Complaints:

• Handling The Initial Complaint
• Processing The Initial Complaint
• Working With Counsel And Other Outside Professionals

Performing An Investigation:

• Gathering Documentary And Physical Evidence
• Gathering Testimonial Evidence
• Documenting Witness Statements
• Assessing Witness Interviews

Documenting Investigative Findings:

• Analyzing Investigative Facts
• Holding A Preliminary Findings Meeting
• Preparing An Investigative Report

Concluding The Investigation:

• Concluding An Investigation
• Documentation

Complaint & Investigation Prevention:

• Communication & Training
• Corporate Policies